Once an order has been placed we are not able to cancel the order. However, you may return or exchange the merchandise through our standard return/exchange process. Please note that you will be responsible for any applicable shipping and return shipping charges. More details on our return/exchange policies can be found
Address Corrections

All orders are shipped to the address as stated by the customers when the orders are placed. It is the customer's responsibility to ensure that the address entered is in accordance with the shipping courier's standard. Chez elle LLC reserves the right to charge up to $10 for any address correction or forwarding address that is different than the original address on the invoice.

Lost & Stolen Packages

Chez elle LLC is not responsible for stolen or lost packages when the tracking system of a chosen shipping courier shows that the package was delivered. Please choose a shipping service with signature confirmation if you believe that it is unsafe to leave the package unattended

Privacy Policy

Chez elle. LLC, does not sell, rent or trade with third parties any personal information you provide to us online or at our boutique. We maintain the confidentiality of information in accordance with this privacy policy and use the information only in connection with the services we provide.

You may at any time request to be removed from or receipt of emails and mail and we will honor that request within ten (10) days of receiving the request.

Send request to cathreen8@chezelle.net

Or call: 410 257 7000

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